1. Service Cancellation

You may request cancellation of any active service by sending an email to team@rankonsearch.com.

Conditions for cancellation:

• Monthly plans
  Cancellation can be requested only before the initiation of work. Once work has begun, the monthly plan becomes non cancellable.

• Quarterly, semi annual, and annual plans
  Cancellation can be requested anytime. The cancellation will take effect at the end of the current billing cycle. Work already completed or in progress is not eligible for cancellation.

When a service is cancelled, all active tasks, reporting, and support will stop at the end of the applicable period.

2. Refund Policy

Refunds are issued only under the following conditions:

1. Duplicate payment
   If you were charged twice for the same service, the extra charge will be refunded.

2. Payment processing error
   If a technical issue from the payment gateway or our system caused an incorrect charge, the affected amount will be refunded.

3. Service not initiated
   If payment was made but no work has begun on your project, you may request a refund within 48 hours of making the payment.

Non refundable items:

• Work already completed, including audits, keyword research, competitor analysis, or strategy planning

• Any hours already invested once the project has started

• Third party expenses such as hosting, domains, or advertising budgets

Approved refunds are processed within 7 to 10 business days through the original payment method.

3. Disputes

If you have questions about billing or the work being delivered, contact us at team@rankonsearch.com.

We will review the issue and respond with a fair resolution.

4. Contact Information

Email: team@rankonsearch.com

Phone: +919677003802